Privacy Policy

Symmetry Health Chiropractic

At Symmetry Health NYC, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or complete any forms related to your care.

Information We Collect

We collect both personal and non-personal information in the following ways:

• Personal Information: When you fill out forms on our website, such as for new patient registration, appointment scheduling, or other inquiries, we collect personal details, including but not limited to your name, email address, phone number, health history, and payment information.

• Non-Personal Information: We may also collect non-personal data, such as your IP address, browser type, and usage statistics to improve our website’s functionality and user experience.

How We Use Your Information

The information we collect is used to:

• Provide chiropractic care, treatment, and related services.

• Process appointments, billing, and payments.

• Respond to inquiries and communications.

• Improve and personalize your experience with our services.

• Ensure compliance with legal obligations and regulatory requirements in New York State.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive data is transmitted via secure SSL encryption and stored in accordance with industry best practices.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Healthcare Providers: We may share your information with other healthcare professionals as necessary for treatment purposes (e.g., referrals).

• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or similar legal process.

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These service providers are contractually obligated to keep your information confidential.

Patient Forms and Data Collection

When you complete patient forms on our website, you provide personal health information that will be used to assess your medical history and determine the best course of treatment. This information is kept confidential and used exclusively for treatment purposes. We follow New York State law and Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure your health information is protected.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. These technologies help us analyze web traffic, understand user preferences, and enhance functionality. You can manage cookie preferences in your browser settings, but disabling cookies may limit certain features of the website.

Your Rights and Choices

Under New York State law, you have certain rights regarding your personal information. You can request access to, correction of, or deletion of your personal data by contacting us. We will make every effort to respond to these requests in a timely manner, in accordance with applicable laws.

• Opt-Out of Communications: You may opt out of receiving promotional emails or communications at any time by following the unsubscribe instructions provided in those communications.

• Data Deletion: You may request that we delete your personal information, subject to applicable legal and medical record retention requirements.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under the age of 13, please contact us immediately.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be noted at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your personal data, please contact us at:

Symmetry Health NYC

80 Park Avenue, STE 1E, New York, NY 10016

info@symmetryhealthnyc.com

[Your Phone Number]